Terms of Service for Holihopper

Welcome to Holihopper. These Terms of Service govern your access to and use of Holihopper, including holihopper.com and any related features, content, and services.

By using Holihopper, you agree to these terms. If you do not agree, please do not use the service.

1. The Service

Holihopper is a collaborative travel planning tool that lets users create, edit, organize, and share trip boards, itinerary cards, notes, links, locations, and related travel planning content.

Holihopper is a planning and organization service. Unless clearly stated otherwise, Holihopper does not sell, operate, or guarantee flights, hotels, tours, restaurants, attractions, transport, tickets, visas, insurance, or other third-party travel services.

2. Accounts and Access Links

Some features may require an account. You are responsible for keeping your account information accurate and for maintaining access to the email address or sign-in method connected to your account.

Holihopper boards may be shared through links. Anyone with an edit link may be able to change the connected board. You are responsible for deciding who you share board links with and for managing access to your boards.

3. User Content

You retain ownership of the travel plans, notes, text, links, locations, images, and other content you add to Holihopper. You grant Holihopper the permission needed to host, store, display, process, and transmit that content so we can provide and improve the service.

You are responsible for the content you add or share. Do not upload or share content that is illegal, harmful, infringing, misleading, abusive, or violates another person's rights.

4. Acceptable Use

You agree not to misuse Holihopper. This includes, but is not limited to:

• Attempting to access boards, accounts, systems, or data without permission.
• Using Holihopper to spam, harass, deceive, or harm others.
• Interfering with the availability, security, or integrity of the service.
• Uploading malicious code, scraping at unreasonable scale, or bypassing rate limits.
• Using the service in a way that violates applicable law or third-party rights.

5. Third-Party Services and Content

Holihopper may show links, maps, places, activities, prices, availability, or other information from third-party services. Third-party content may change, become unavailable, or contain errors. You should verify important travel information directly with the relevant provider before making decisions or purchases.

If you choose to use a third-party service, your relationship is with that third party and may be governed by its own terms and policies.

6. Payments

Some Holihopper features may be free, while others may require payment. Prices, included features, and payment terms will be shown before purchase where applicable.

Paid board access covers one specific trip on that board. You must not reuse or repurpose a paid board for a different trip, for example by replacing its itinerary for a new trip a year later, even if you are visiting the same destination. Each new trip requires a new board and a separate purchase if you want paid access. You may update the itinerary or reschedule the original trip without purchasing access again.

Payments may be processed by third-party payment providers. We do not store full payment card details on our own servers.

7. Trip ideas, AI features and fair use

Holihopper may offer AI-assisted or automated planning features. These features can help generate, organize, or edit travel planning content, but outputs may be incomplete, outdated, or inaccurate. You are responsible for reviewing and verifying AI-assisted content before relying on it.

Trip ideas and other AI-assisted features are intended for normal travel planning, including planning together with others. Fair use applies to both free and paid access, including any offer described as unlimited. Unlimited access means there is no fixed number of requests for normal travel planning, subject to this fair use policy. You must not use these features for automated or bulk content generation unrelated to planning your trips, resell access, bypass usage limits or safeguards, or make excessive repeated requests that materially disrupt the service for other users.

If we reasonably determine that your use breaches this policy, we may slow down, temporarily limit, or suspend your access to the affected AI features to the extent needed to address the misuse. Where practicable, we will notify you of the reason and give you an opportunity to adjust your usage before restricting access. You can contact hello@holihopper.com to request a review of a restriction. This policy does not affect your statutory consumer rights, including any right to a refund where applicable.

8. Service Availability

We aim to keep Holihopper reliable, but we do not guarantee that the service will always be available, uninterrupted, secure, or error-free. We may update, suspend, limit, or discontinue parts of the service at any time.

9. Disclaimer

Holihopper is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

10. Limitation of Liability

To the fullest extent permitted by law, Holihopper will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, travel opportunities, bookings, or other intangible losses arising from your use of the service.

11. Termination

We may suspend or terminate access to Holihopper if we believe you have violated these terms, created risk for other users, or used the service unlawfully. You may stop using Holihopper at any time.

12. Changes to These Terms

We may update these terms from time to time. The updated version will be indicated by an updated effective date and will apply when it is posted. Continued use of Holihopper after changes are posted means you accept the updated terms.

13. Contact

If you have questions about these terms, contact us at hello@holihopper.com.